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Changing the Landscape of Leadership in Parks and Recreation

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Maintenance

Customer Service for Maintenance Staff

August 23, 2022 by Jody Maberry

Park Leaders Podcast Episode 262

On this episode of the Park Leaders Show, guest co-host, Phil Gaines, returns to discuss customer service for maintenance staff. Key Takeaways While many parks have training programs for new staff, developing cultures of customer care is a better alternative. As Phil explains, the key comes down to training versus education. With training, you’re conditioning […]

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Filed Under: Podcast Tagged With: customer service, Maintenance, Organizational Culture, Park Leadership, Park Ranger

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