“The small stuff is where you create that memory or you create an impression that never leaves them. Attention to those little details really matter.” Attention to details isn’t just a small matter; it can transform the experience of park visitors. In the latest episode of the Park Leaders Show, Phil Gaines returns for a […]
Park Leadership
What Has Changed in Parks in the Last Decade
“If you look back over the last 100 years of significant events in America’s parks, state, national, local, that, you know, on that list of the top 10 or 15 things that’s changed the way we manage parks is, how we did the pandemic.” We just celebrated a major milestone—300 episodes of the Park Leaders […]
Volunteer Projects to Enhance Tourism
“We have to do more things with younger people to make sure they know what a cool industry we are and that there are so many different job opportunities that aren’t just front line.” The dedication of park professionals is undeniable, especially when they are all together in one place. At the annual in-service for […]
The Role of a Park Director
“A good new part director has a vision. And and if you want to make a difference and leave your mark, you have to have vision of where you want to take your agency in the next year, in the next 3 years, and in the next 5 years.” Successful leaders have a clear vision […]
Managing Protected Areas
“Part of the narrative that we find ourselves in is talking about creating areas that are protected for people, not from people.” Ryan Finchum is the co-director of the Center For Protected Area Management at Colorado State University and a seasoned expert working with the US Forest Service international programs. He joins for a conversation […]
Answering Questions About Being a Park Ranger
“If you’re going to be really good at it, you’re passionate about it. You believe that you’re doing something that’s bigger than just collecting a paycheck.” Being a park ranger is about more than just trees and trails. Phil Gaines and I both believe it is about the people you meet and the relationships you […]
Document History
“Sometimes we forget, or perhaps even take for granted, the significant role that we may be we may be playing in this legacy that we call parks.” It is incredibly important to preserve the historical legacy of our national and state parks. There is a need to capture significant events, natural disasters, and park facilities […]
People Come First In Parks
“If you offer something specific, not only are you offering to help, but that shows that you see them as a person and that you’re recognizing their specific needs rather than just generalized to the general population.” Last episode, we did an interview with Chris Lee. In this episode, we’re going to Flip it a […]
The Role of an Assistant Park Manager
“The exposure that assistant managers have to total park operations is tremendous.” Managing a park isn’t a one-person job. It’s a combination of efforts from different individuals. Phil Gaines and I explore the hidden challenges and crucial responsibilities within the role of an assistant park manager. An assistant park manager has to understand how that […]
The Politics of Parks
“Focus on common objectives and goals, you can get to where you want to be without being divisive.” When people first enter the world of park management, they don’t expect to be involved in politics. Yet, as time goes on it’s not uncommon to find yourself at the center of political discussions on issues like […]