“Part of the narrative that we find ourselves in is talking about creating areas that are protected for people, not from people.” Ryan Finchum is the co-director of the Center For Protected Area Management at Colorado State University and a seasoned expert working with the US Forest Service international programs. He joins for a conversation […]
Park Leadership
Answering Questions About Being a Park Ranger
“If you’re going to be really good at it, you’re passionate about it. You believe that you’re doing something that’s bigger than just collecting a paycheck.” Being a park ranger is about more than just trees and trails. Phil Gaines and I both believe it is about the people you meet and the relationships you […]
Document History
“Sometimes we forget, or perhaps even take for granted, the significant role that we may be we may be playing in this legacy that we call parks.” It is incredibly important to preserve the historical legacy of our national and state parks. There is a need to capture significant events, natural disasters, and park facilities […]
People Come First In Parks
“If you offer something specific, not only are you offering to help, but that shows that you see them as a person and that you’re recognizing their specific needs rather than just generalized to the general population.” Last episode, we did an interview with Chris Lee. In this episode, we’re going to Flip it a […]
The Role of an Assistant Park Manager
“The exposure that assistant managers have to total park operations is tremendous.” Managing a park isn’t a one-person job. It’s a combination of efforts from different individuals. Phil Gaines and I explore the hidden challenges and crucial responsibilities within the role of an assistant park manager. An assistant park manager has to understand how that […]
The Politics of Parks
“Focus on common objectives and goals, you can get to where you want to be without being divisive.” When people first enter the world of park management, they don’t expect to be involved in politics. Yet, as time goes on it’s not uncommon to find yourself at the center of political discussions on issues like […]
Dealing with Park Visitors Who Misbehave
“The customer is rarely right, but they’re always the customer.” Phil Gaines joins to discuss the surge in misbehavior among park visitors after the onset of the COVID-19 pandemic. There are a number of factors that could have caused this increase. One is the increase in new visitors who were not familiar with the park’s […]
How to Deal with a Shortage of Seasonal Staff
On this episode of the Park Leaders Show, guest co-host, Phil Gaines, returns to discuss the ways parks can manage seasonal staff shortages. While park careers have their perks, the challenge of filling them is increasing in today’s climate. As Phil explains, recruiters are not only struggling to compete with other industry compensations but also […]
Be a Champion for Public Lands
On this episode of the Park Leaders Show, co-host, Phil Gaines, returns to discuss ways to be a champion for public lands. Jody and Phil are joined by special guest and nationally recognized historian, Clay Jenkinson. Clay Jenkinson is a nationally recognized historian, author, and public humanities scholar. Specifically, he has a special interest in […]
Operating with a Sense of Urgency
On this episode of the Park Leaders Show, guest co-host, Phil Gaines, returns to discuss the importance of operating with a sense of urgency. While urgency is often discussed as a function of time, as Phil explains, the term for park rangers should be viewed through intentionality. Like business leaders, park rangers should not reduce […]