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Changing the Landscape of Leadership in Parks and Recreation

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How to Create Great Park Signs

December 2, 2014 by Jody Maberry Leave a Comment

Park signs are an important piece of park management. Typically, a visitor interacts with signs more often than they do with park staff. The words on signs create an identity for the park. How many parks take the time to review signs to consider the identity they create through signs? For this episode, Mike Kim […]

Filed Under: Podcast Tagged With: Mike Kim, park signs

Parks are the Caretakers of American History

November 25, 2014 by Jody Maberry Leave a Comment

This episode of the Park Leaders Show is a part two of sorts. My interview with Kelli English was so wonderful and long that I broke it into two parts. The first part of our conversation was about interpretation and storytelling. You can find it here. With the second half of our interview, Kelli talks […]

Filed Under: Podcast Tagged With: diversity, Kelli English, National Park Service

Helping Visitors Find a Connection to a Park

November 18, 2014 by Jody Maberry 4 Comments

 Kelli English is the Chief of Interpretation for four National Park Units in the Bay Area of California, including John Muir National Historic Site. She has spent her career as a park ranger interpreting stories to park visitors. Now, she interprets to interpreters. She admits, even though her job leans towards administration, she still […]

Filed Under: Podcast Tagged With: Interpretation, John Muir National Historic Site, Kelli English, National Park Service

The Social Science of Parks

November 11, 2014 by Jody Maberry Leave a Comment

David Flores may not be who you would expect to pour his talent and research into outdoor recreation Now, Flores realizes the power of spending time outdoors and the connection people have with the land. His research is focused on human dimension issues related to the land, such as urban planning, climate change, rural life, […]

Filed Under: Podcast Tagged With: David Flores, US Forest Service

Investing in Leadership with Bradley Fauteux

November 4, 2014 by Jody Maberry 12 Comments

Bradley Fauteux is the Managing Director of Ontario Parks, and the first international guest of the Park Leaders Show. After a stint as a professional musician, Bradley began a career in Government and has become the ultimate generalist.  Fauteux had been working towards the job of Managing Director for ten years. He spent those years […]

Filed Under: Podcast Tagged With: Bradley Fauteux, Ontario Parks

How to Find a Mentor

October 28, 2014 by Jody Maberry 4 Comments

Recently, I was talking to a park manager who told me someone on his team was looking for mentoring opportunities. It got me thinking about mentors and how important a mentor was to my career, especially early when I was new to being a park ranger. I realize not everyone is fortunate enough to get […]

Filed Under: Podcast Tagged With: mentor

Diversity Panel Discussion

October 21, 2014 by Jody Maberry 3 Comments

Diversity has been a consistent topic on the Park Leaders Show. For this episode, three former guests of the show return to have a panel discussion about diversity. Teresa Baker (founder of African American National Parks Day), Jose Gonzalez (founder of Latino Outdoors) and John Griffith (crew supervisor with the California Conservation Corps) team up to form […]

Filed Under: Podcast Tagged With: African American National Parks Day, diversity, john griffith, jose gonzalez, Latino Outdoors, teresa baker

Nine Customer Service Rules with Lee Cockerell

October 14, 2014 by Jody Maberry 1 Comment

Lee Cockerell returns to the Park Leaders Show to discuss customer service. Lee examines takes a deeper look at nine of the thirty nine essential rules for delivering sensational service from his book The Customer Rules. In this episode, we discuss the following nine customer rules; 1. Become an expert at creating experts. 2. Treat […]

Filed Under: Podcast Tagged With: customer service, disney, lee cockerell

Give People a Reason to Visit Your Park with Ray Bivens

October 7, 2014 by Jody Maberry 1 Comment

Two episodes of the Park Leaders Show have discussed the Conservation Corps.  Ray Bivens is a true Conservation Corps success story. Ray Bivens began his outdoor career with the Maryland Conservation Corps. That experience led him into a career in Parks and Recreation. At only 38 years old, Ray became the Director of Delaware State […]

Filed Under: Podcast Tagged With: Delaware state parks, ray bivens

Preserving Parks Against Industry with Valerie Naylor

September 30, 2014 by Jody Maberry Leave a Comment

Valerie Naylor is the recipient of the 2013 Stephen T. Mather Award for her steadfast leadership and persistent dedication to National Parks. Her persistent dedication has been put to the test against industrial pressure from the Bakken Oil Boom on the borders of Theodore Roosevelt National Park. For the past four years, managing this beautiful national […]

Filed Under: Podcast

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