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Phil Gaines returns to discuss how leaders can stay connected to their frontline customers and employees. When it comes to a successful enterprise, no question, this can’t happen without frontline employees. By dealing directly with customers, frontline workers not only have high drive and insight but represent a company’s values through their service. However, before […]

In this edition of the Park Leaders Show, Phil Gaines returns to discuss the importance of staying relevant on the job. For many employers, relevant can seem like a relative term. What’s relevant for one job description isn’t necessarily relevant for another; however, when we consider the value in staying relevant, we find the attitude […]

In this edition of the Park Leaders Show, JP Boneyard, Creative Director of The Fifty-Nine Parks Print Series and producer of the National Poster Retrospecticus, discusses how he got into curating, hosting events, and what the screen printing process is like. Stirred by national history and preservation, Boneyard started the Fifty-Nine Parks Print Series, in […]

In this edition of the Park Leaders Show, Jon Jarvis, Executive Director of the Institute for Parks, People, and Biodiversity at the University of California Berkeley, returns to discuss his new book on conservation as well as recent tour tales. As Jarvis notes, in an era marked by diversity and technology, the need to capture […]

In this edition of the Park Leaders Show, Phil Gaines returns to discuss the dichotomy between leadership and management. When understanding the difference between leadership and management, it’s important to note how they compliment. While managers emphasize job completion and managing tasks, leaders prioritize influence, inspiring and enabling others to contribute. More specifically, managers give […]

In this special edition of the Park Leaders Show, Brennan McAuley and retired Director of the National Park Service, Jonathan Jarvis, discuss the value of relationships in leadership and mentorship roles. When leading through mentorship, it’s essential to view counsel as a two-way street. Even in new hire situations, knowing where and when to receive […]

Phil Gaines returns to the Park Leaders Show to discuss how to persevere during uncomfortable working conditions. For most of us, troubleshooting workplace drama is nothing new.  Whether it involves a supervisor or an ethical dilemma, no question there’s no ‘one-size-fits-all’ approach to managing conflicts. Still, while approaches will vary by case, as long as […]

In this episode, Brennan McAuley returns to the Park Leaders Show to discuss his national park career and experiences as a NPS trainee. Having recently graduated from the law enforcement academy, McAuley also shares insights on how his experiences as a Temple University student and Pro Ranger Program member readied him for his new potential […]

In this episode, Phil Gaines shares ideas on how leaders can improve the ethics of their conservation. For park leaders, protecting parks is a tedious and challenging issue. While staff efforts are important, these efforts must include education with respect to waste management since many people lack awareness or responsibility. As Gaines points out, if […]

In this episode, Phil Gaines and Dan Cockerell, share ideas on how leaders can improve their communications. For Gaines in the park world, the two greatest challenges to communication are technological distractions and distance. While more communicational avenues can benefit an organization, employing face-to-face interface should remain a priority as part of a well-rounded a […]