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Changing the Landscape of Leadership in Parks and Recreation

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Guest Experience

Finding the Return on Investment in Interpretation

March 12, 2024 by Jody Maberry

Park Leaders Show Episode 291 Ky Harkey

“People can’t fall in love with your park if they’re lost.” Interpretation plays a vital role in attracting, entertaining, and educating diverse users. One person with a lot of experience in this area is Ky Harkey, former director of interpretation for Texas State Parks and now founder of The Visitor Experience. His expertise in interpretation […]

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Filed Under: Podcast Tagged With: diversity, Guest Experience, Park Leaders, state parks

A Park Ranger is Part of the Park Experience

October 4, 2022 by Jody Maberry

Park Leaders Show Episode 265 Park Experience

On this episode of Park Leaders Show Phil Gaines joins me to talk about the changes in the recreation experience over the last few years. With the increase in crowds a ranger is a part of the park experience, possibly now more than ever. After a recent trip to Glacier National Park I noticed that […]

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Filed Under: Podcast Tagged With: Guest Experience, national parks, Park Ranger

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